How to Delete Your Account and Data
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Method 1: Email Request (Recommended)
Send an email directly to our compliance officer at [email protected] with:
- Subject:
SalesLiger Account and Data Deletion Request - Your registered email address and full name
- Your account role (Customer, Field Technician, or Agency Admin)
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Method 2: In-App Deletion
If you have the SalesLiger app installed or access to the web portal:
- Sign in to your account.
- Navigate to Agency Settings or Profile.
- Scroll to Account Management and click Request Account Deletion.
- Confirm your request via the email verification link.
✓ What Data Will Be Permanently Deleted
- Your user profile, name, phone number, and email credentials
- Authentication tokens and bcrypt password hashes
- GPS and location tracking logs
- Inspection photos and job site media captured by your device
- Device identifiers and push notification tokens
- Offline IndexedDB cache records
⚠ Legally Required Exceptions
Under federal and state law, buildingit LLC may retain specific records strictly to comply with financial and legal requirements:
- Stripe payment receipts and accounting transaction IDs (tax law requirement)
- Formal customer invoices required for financial audits
These retained records are isolated, encrypted, and never used for marketing.
Processing Timeline
Once your deletion request is received and verified, we will permanently purge your data across our active MongoDB database, AWS EC2 volumes, and backup snapshots within 30 calendar days. You will receive a final confirmation email upon completion.
Contact Privacy Officer: buildingit LLC • Email: [email protected] • Application ID:
com.buildingit.salesliger